Nene Valley Surgery 01832 732456
Dispensary 01832 736933

Appointments

We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person or online using Patient Access.

You need to register to use our online appointment booking service and this is best done in person at the surgery. Please speak to one of our receptionists.

We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.

Same day appointments

For same day appointments please phone the Surgery at 8.00am.

All patients will be nurse triaged and if an appointment is necessary the same day you will be offered either a Practice Nurse consultation or where appropriate a booked consultation with the Duty Dr.

Book in advance appointments

For advance appointments with a Doctor please phone the surgery reception at 9.00am, a number of future appointments are released daily.

Home visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 11.00am. Requests for visits made after 11.00am will usually be the following day unless urgent.

Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

Cancellations

If you are not able to keep your appointment, please let us know in advance so that it can be offered to someone else.

DNA (Did Not Attend)

If you have three DNA’s (Did Not Attend) please note that you will no longer be able to book appointments in advance. You will only be able to book appointments on the day.