Anima – change to appointment requests from 1st January 2025

Nene Valley Surgery will be moving to a Total Triage System from Monday 1st January 2025 to ensure that patients are seen by the right person, at the right time, and for the right reason.

All appointment requests will be submitted online via Anima between 07:30 and 13:30. Requests will be responded to and triaged on the same day by our most senior clinicians.

If you are considered a vulnerable patient, we will reach out to assist you.

We will be running drop-in sessions every Friday from 1st November 2024 between 1 pm and 2 pm to help patients set up and use Anima.

Sign up to use the new service.

See further information on our Anima service information page.